HR OnCall

HR expertise to support your growing organization 

HR issues can be complex and difficult to navigate.
Wouldn’t it be great to have an expert on hand to ask your HR questions?

Get the guidance and expert advice you need with HR OnCall — starting at $125/month.

HR OnCall

  • Unlimited phone and email advisory services
  • Best practice advice for general HR inquiries
  • Peace of mind
  • Confidence to manage HR issues
  • Risk mitigation
  • Timely responses (2-hour response time)*
  • Access for up to three approved callers

*During HR OnCall business hours: Monday to Friday, 8 a.m. to 5 p.m. CST

Receive support and guidance on HR topics

  • Legislation and best practice
  • Creating a respectful workplace
  • Requirements for policy development and workplace procedures
  • Employee relations
    • Managing leaves of absence
    • Performance management guidance including employee discipline
    • Termination
    • Disability management consultation (accommodations, return to work, doctor notes)

Experienced HR consultants

Our consultants have expertise in addressing HR issues and offer experience working in a variety of different industries, such as:

  • Health services
  • Indigenous communities
  • Manufacturing
  • Municipalities
  • Non-profit
  • Retail
  • Transportation
  • and more

I have a difficult employee who is being disrespectful to others. I know this employee is having some personal issues. It is affecting the whole team and staff are coming to complain to me. How do I manage this?

HR OnCall Common Questions

Get additional HR support with HR OnCall Plus & Premium

We understand that some organizations need HR support beyond HR OnCall’s advisory services — whether to create policies, develop HR forms, write disciplinary letters, or support recruitment efforts.

Upgrading to HR OnCall Plus or Premium provides your business with an HR consultant without the overhead of bringing on a full-time employee.

HR OnCall Plus

  • Four hours of HR support
  • Unlimited phone and email advisory services 
  • $600/month*

HR OnCall Premium

  • Seven hours of HR support
  • Unlimited phone and email advisory services 
  • $1,085/month*

*Plus applicable taxes and a 4% admin fee

Outsourced HR: retained and project support

If you require more than seven hours of HR support each month or need help with HR projects (policy development, job descriptions, HR forms, etc.), check out our Outsourced HR services.

An employee brought me a doctor’s note that says they are to be off work for two months with no other information. What am I allowed to ask? How much information are we entitled to?

HR OnCall Common Questions

Subscribe to HR OnCall

Ready to receive expert HR advice? Subscribing to HR OnCall takes less than 2 minutes! Click ‘register’ to join now.

Get in touch

If you have questions about HR OnCall or would like to learn more about other support options please complete the form below to contact People First HR.

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