Customer Service Skills
In-person workshop | 3 hours
Date: October 4
Time: 9:00 am – 12:00 pm CDT
Location: People First HR Training Room, 1403 Kenaston Blvd, Winnipeg
Cost: $399 (plus GST)
Facilitated by: Jen Gregorash
Providing superior customer service in a highly competitive market is one of the most critical components of success. Ensuring customers feel valued and respected are key foundations to guarantee your customers come back — and bring their friends! In this workshop we will discuss the foundations of delivering superior customer service, and the tiers within.
Who should attend?
This workshop is suitable for all customer/client facing roles – frontline to mid-level management.
About Jen Gregorash
Jennifer is passionate about fostering strong client partnerships and delivering quality solutions aligned with organizational needs. She has been recognized for her strong leadership in helping shape foundational training structures, employee development, and nurturing partner relationships. Jen also has broad experience in customer solutions management, sales management, and process improvement which drives her collaborative, agile approach to client solutions.