Organizations face a constant barrage of pressures including stakeholders who expect better and faster results, budget constraints, competing priorities, economic variables and a variety of labour force challenges.  People First can help you improve your organization’s ability to adapt to continuous change and plan for the future.  Our organizational and change management consulting professionals use a “think straight – talk straight” approach and leverage business-focused methodologies to help organizations achieve greater success through three primary areas of service:

• Organizational Change Management (OCM)
• Organizational reviews and design; and
• Strategic planning

Organizational Change Management (OCM)

Organizational Change Management (OCM) focuses on leading the people side of change.  OCM processes are used to increase the probability of project success; build capacity for change within an organization; and manage resistance to change.  OCM applies to any business change.  A few examples include:  technology implementations, restructuring, new or revised business processes, expansion or downsizing and changes that impact employees, customers or suppliers.

We help organizations develop and deliver end-to-end OCM programs.  We also have the flexibility to tailor our OCM methodologies to assist in developing targeted OCM elements including:

• Organizational change assessments
• OCM strategy development
• Change management sponsorship models
• OCM coaching and training
• Communication plans
• Organizational review and design planning
• Job re-design
• Training requirements plans
• Resistance management plans

Organizational Reviews and Design

Organizational reviews and design involve the assessment, revision and/or creation of roles, processes, and formal reporting relationships in an organization.  Organizational reviews are often conducted to support or manage:

• Changes in the way the organization is/will be delivering services or meeting stakeholder needs (these may be driven by internal or external factors)
• Strategic objectives and initiatives
• Issues related to accountability

Our consultants will work with you to customize a review process that suits your business position.

Strategic Planning

Strategic planning is a process of defining and refining a roadmap for the future—Determining where you are, where you want to be and how you will get there.

Our professionals will work with you to objectively define and assess all facets of the organization, understand the current climate in which it operates and create an action plan for the future.